RETURNS & REFUNDS
We Endeavor to deliver a first class service to all of our clients if however, you are dis-satisfied with your purchase we will replace product or refund the purchase price paid. All goods are sold with a money back no-quibble guarantee; such items must be returned in original packaging within 14 days of receipt.
If Goods are found to be faulty or an incorrect item is supplied we will replace items or refund original purchase price. We will arrange collection of damaged or incorrect items shipped and replacement of goods or if necessary refund invoice amount for faulty items providing goods are received undamaged, unused and in original packing. If this should occur please contact us with details of purchase and invoice number below:
All returned items must be clearly identifiable with purchaser's details including address, telephone number and purchase invoice number including reason for return.
PLEASE ENSURE THAT YOU CHECK YOUR PURCHASE BEFORE ORDER COMPLETION/CHECKOUT. RETURNED ITEMS THAT ARE NOT FAULTY OR INCORRECTLY ORDERED WILL BE RETURNED AT BUYERS EXPENSE.
Should you wish to cancel your order, please notify us with a user ID, telephone number and address using one of the contact methods above and we will cancel and refund your purchase if not already dispatched.